Refund & Return Policy
Effective Date: May 2026
At Aetheris Home, customer satisfaction is important to us.
Return Eligibility
Customers may request a return within 30 days of delivery for eligible items.
To qualify for a return:
Items must be unused and in original condition
Items must include original packaging
Proof of purchase may be required
Non-Returnable Items
The following items may not be eligible for return:
Final sale items
Customized or personalized products
Used or damaged items caused by improper handling
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and include photos of the issue.
Refund Process
Approved refunds will be processed to the original payment method.
Refund processing times may vary depending on your payment provider.
Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
Order Cancellation
Orders may be canceled within 12 hours after purchase.
Once an order has entered processing or shipment, cancellation may no longer be possible.
Contact Information
Email: support@aetherisdee.com
Business Address:
1500 N Grant St Ste R, Denver, CO 80203, USA
Phone:
+1 (929) 560-3578
